BronxCare Dental Services

abusan de el tiempo de las personas te dejan esperando 5 horas alas 3.30 esta k no cabe una gente y en una hora despachan a todo el mundo trabajando rápido para salir alas 5 .uno viene temprano y te dejan el.dia entero no lo recomiendo . el peor servicio

Not tiene atención y su cura si es a la 9 am. A las 3 es la atención no sirve

I appreciate the services that I receive when I go in to see the dentist. However, the wait time makes no sense. They can’t be a system in place. You arrive to stand on line for 30-45 minutes to register. Then you sit and wait for for another 30-45 minutes to be seen. You go in the back and wait another 30 mins. Finally the dental assistant preps you and your visit is quick and you are out. So if you have time on your hands for dental hygiene they are the place. If you don’t have any patience or live a very busy life avoid this place.

This place takes way to long to see you very unprofessional the staff are quick to not let you sit places but don't tell the kids that are running around disturbing people anything you can't bring anything to drink because they make you throw it away at soon as you enter or you have to drink it before you are let in if you have to go to work you will lose a day because you are here all day none of the bronx lebanon facilities are good all of them are unattentive and you will be waiting forever ! They get no stars from me the only reason why I gave them 1 star was because I wouldn't be able to leave a review . They need a new system and new staff along with new owners to change things up I've NEVER had worst services as I've had with ALL BRONX LEBANON FACILITIES. DO NOT COME TO THEIR BUSINESSES!

I love the dentist here. Especially the hygienist! But the wait time…. It should not take thirty minutes to check in. They made an effort to provide more efficiency and only upheld it for like a week. They stopped their self check in service as well. It doesn’t make sense to me. The longest process is just checking in and their check in staff takes foreverrr. This line is on a slow day. When it’s packed it goes around the whole room. (Photo front facing) Update: I had an ortho appointment today 1/19/23 for 2pm and did not get checked in until almost 3pm. There were only two administrators checking in patients! WHERE IS YOUR STAFF? Hire more people and solve this issue. Besides this continuous inconvenience, my ortho appointment was great. (Photo from back of the room)

If you have an emergency, please avoid it here at all costs. You will waste your time and money. If you have a real emergency, they will deny you help. In America, a facility that turns you away regardless of your insurance. All the women behind the counter do is talk talk talk and don't even try to help you just turn you away.

They do great work but the wiat is way too long and Hispanics get preferable treatment.I would seek treatment elsewhere.

Insist on being seen by an experienced dentist. Or better yet, don't come here. It's not their mouth. It could be you living in pain and permanently damaged teeth that ache even if they patch it. Went in for wisdom teeth extraction. After 4 hours of waiting, the learning resident oral surgeon damaged one of my other molars when he used it as a fulcrum to pry my wisdom tooth out. A dentist in the pediatric side of the building took a sickle probe to cracks and lied to my face, saying there is no damage. A portion of the enamel is clearly crushed and pieces of it were still falling out when I tongued it days after(I saved a piece). When they finally acknowledged the damage, they stated they're still billing my insurance if I want it patched. The tooth feels fractured to the root because it hurts if I tap it with my fingernail. I now have a severely painful sensitivity to any food or drink that isn't lukewarm as well as a sensitivity to cold air. I can forget about ice cream and drinking through a straw. I’m worse off than when I started.